This policy explains what information Tarel uses to connect listeners and storytellers, keep voice rooms working, protect the community, and give you control.
Effective: September 8, 2026Privacy choices are available in Tarel and iOS Settings
You chooseMicrophone, camera, photos, notifications, and other device access use system permission controls.
You controlEdit profile details, manage public content, block users, withdraw permissions, or request account deletion.
We minimizeWe use information reasonably needed to provide, secure, support, and improve the service.
We protectAdministrative, technical, and organizational safeguards help prevent unauthorized access or loss.
01
Information we collect
Information you provide
Account and profile details, such as sign-in identifier, nickname, avatar, bio, language, and other details you choose to share.
Stories, voice-room audio, messages, posts, comments, images, video, room settings, reports, and feedback you submit.
Purchase and transaction records. Payment credentials are generally processed by the app store or payment provider rather than stored by Tarel.
Information created through use
Room participation, storytelling queue requests, listening time, story feedback, follows, likes, gifts, levels, moderation actions, feature interactions, and content preferences.
Device and technical data such as app version, device model, operating system, language, time zone, network information, IP address, crash records, and security events.
Approximate or precise location only when a location-based feature is offered, permission is granted, and collection is disclosed at that point.
About storytelling rooms: microphone access is needed when you take a speaking turn. Queue position and countdown status are visible to room participants. Listening time is used to determine when story feedback becomes available. Other people in a room may hear what you share, so do not disclose information you want to keep private.
02
How we use information
Operate accounts, voice rooms, live audio, messaging, discovery, follows, levels, gifts, purchases, and customer support.
Personalize room and story recommendations and remember preferences.
Moderate content, investigate reports, enforce community rules, and protect users' rights and safety.
Analyze aggregate service performance and improve accessibility, reliability, and product design.
Send service notices and, with permission where required, notifications about activity or features.
Comply with law and establish, exercise, or defend legal claims.
Where required, we rely on consent. Depending on the context and applicable law, processing may also be necessary to perform our agreement with you, comply with law, or pursue legitimate interests such as security and service improvement.
03
Permissions and choices
MicrophoneSpeak, host, record, and participate in voice experiences.
Camera & photosCreate an avatar, share media, post content, or join supported video experiences.
NotificationsReceive room, message, safety, and account updates you enable.
TrackingUsed only after the permission required by iOS, where applicable. You may change the choice in iOS Settings.
You can deny or withdraw optional permissions in iOS Settings. The related feature may stop working, but unrelated features should remain available. Withdrawing consent does not make earlier lawful processing invalid.
04
When information is shared
We do not sell your personal information for cash. We may share information in these circumstances:
With other users: profile details and content you make public, plus room activity visible by design.
With service providers: hosting, content delivery, communications, analytics, crash reporting, moderation, customer support, and payment partners that process information for defined purposes.
For legal and safety reasons: when required by law or reasonably necessary to protect users, rights, property, service integrity, or public safety.
During a business transaction: with appropriate safeguards if ownership or operation of Tarel changes.
At your direction: when you connect a third-party service or explicitly ask us to share.
Third-party services have their own privacy practices. Review them before connecting an account or completing a purchase.
05
Storage, security, and retention
Information may be processed in countries other than yours. Where required, we use recognized safeguards for international transfers. We retain information only as long as reasonably needed for the purposes described here, including account operation, safety, dispute resolution, legal obligations, and backups.
We use access controls, encryption in transit where appropriate, monitoring, and other safeguards. No online service can guarantee absolute security. Protect your credentials and report suspected misuse promptly.
06
Your privacy rights
Depending on your location, you may have rights to access, correct, download, delete, or restrict use of personal information; object to certain processing; withdraw consent; and appeal a decision. You may edit common profile information and manage content in Tarel.
To request account deletion or another privacy action, use the account and feedback options in Settings. We may need to verify the request. Some information may be retained where permitted or required for security, fraud prevention, legal compliance, or the rights of others.
07
Children and teens
Tarel is not intended for children who are below the minimum age required to consent to an online service in their location. Where guardian consent is legally required, the service may be used only with that consent. If we learn that a child's information was collected contrary to applicable law, we will take appropriate steps to remove it.
Teen users should avoid sharing identifying details in public stories or rooms. Guardians may contact us through in-app Feedback about a child's privacy.
08
Policy updates and contact
We may update this policy as features, practices, or laws change. Material changes will be announced through the app or another appropriate channel before they take effect when required.
For privacy questions or requests, open Tarel and use Settings > Feedback. Include only the information needed for us to understand the request; do not send passwords or payment credentials.